Enhance Accuracy in Claim Administration Processes in just 2 days
This course provides participants with essential skills for claim documentation, monitoring, and resolution while improving processes to meet industry standards and enhancing operational efficiency.
Through practical exercises and discussions, participants will learn to address discrepancies, evaluate payment metrics, and utilize feedback systems effectively.
KEY LEARNING OUTCOMES
Upon completion of this course, participants will be able to:
- Develop Standard Operating Procedures (SOPs) for claim administration and payments.
- Review performance metrics on claim processes as part of customer feedback.
- Analyze and implement new methods using emerging trends and technology to enhance claim administration processes.
WHY CHOOSE THIS COURSE?
- Learn to manage and optimize cargo claim processes.
- Gain skills in analyzing and improving payment systems.
- Stay updated with emerging trends and technologies in claim administration.
- Enhance career opportunities in logistics and supply chain management.
WHO SHOULD ATTEND?
- Shipping Specialists, Import/Export Specialists, Managers, and Team Leads in logistics
- Professionals in freight forwarding, supply chain, or cargo claim management
- Career switchers seeking roles in logistics or cargo claim administration
COURSE DETAILS
Duration: 16 Hours
Language: English
Delivery Mode: Synchronous e-learning
Location: Online
Course Schedule: 29/05/2025
ENTRY REQUIREMENT
- Be at least 21 years old with a minimum of 2 years of supervisory or leadership experience.
- Proficiency in English.
- Proficiency with digital devices such as personal computers and tablets, and familiarity with tools like web browsers and video conferencing systems.
CERTIFICATION
Participants who successfully complete the course and assessments will receive a Certificate of Completion.
Course Fees
| LEARNER CATEGORY | SINGAPORE CITIZEN 21 – 39 YEARS OLD | PR ≥ 21 YEARS OLD | SINGAPORE CITIZEN ≥ 40 YEARS OLD |
| Full Course Fee (Incl. 9% GST) | $763.00 | $763.00 | $763.00 |
| Training Grant (Up to 70% Funding) | -$350.00 | -$350.00 | -$490.00 |
| Net Amount Payable (Incl. 9% GST) | $413.00 | $413.00 | $273.00 |
UTAP – Get up to 50% Nett Course Fee support as an NTUC Member!
| Freight and Cargo Claim Administration (Synchronous e-learning) | |
| Course ID | TGS-2023019690 |
| Available until | 20-03-2027 |