Crisis Management (Synchronous E-Learning)

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Develop Resilience with Effective Crisis Management Skills in just 2 days

This course is designed to equip professionals with the knowledge and skills to effectively plan, execute, and refine e-commerce campaigns. From developing online strategies to collaborating with partners, this course provides practical insights into maximizing campaign visibility and customer engagement. Ideal for those looking to enhance their digital marketing capabilities and drive impactful results.

KEY LEARNING OUTCOMES

Upon completion of this course, participants will be able to:

  • Prepare the crisis management plan as part of business contingency planning.
  • Execute crisis response and recovery procedures in alignment with continuity strategies.
  • Assess crisis management procedures for continuous improvement.
  • Communicate effectively with stakeholders during crises.

WHY CHOOSE THIS COURSE?

  • Practical learning through case studies, discussions, and group presentations.
  • Taught by industry experts with hands-on experience.
  • Focuses on actionable strategies to ensure organizational stability.
  • Ideal for professionals in retail, e-commerce, and leadership roles.

WHO SHOULD ATTEND?

  • E-Commerce Managers, Retail Managers, and Supervisors.
  • Team Leaders in service or information technology sectors.
  • Professionals looking to enhance crisis management capabilities.
COURSE DETAILS

Duration: 16 Hours
Language: English
Delivery Mode: Classroom-based learning with assessment
Location: Classroom
Course Schedule: Please contact us for more information. 

ENTRY REQUIREMENT
  • Be at least 21 years old with a minimum of 2 years of supervisory or leadership experience.
  • Proficiency in English
CERTIFICATION

Participants who successfully complete the
course and assessments will receive a Certificate of Completion.

Course Fees 课程费用

       
LEARNER CATEGORY SINGAPORE CITIZEN 21 – 39 YEARS OLD PR ≥ 21 YEARS OLD SINGAPORE CITIZEN ≥ 40 YEARS OLD
Full Course Fee (Incl. 9% GST) $741.20 $741.20 $741.20
Training Grant (Up to 70% Funding) -$340.00 -$340.00 -$476.00
Net Amount Payable (Incl. 9% GST) $401.20 $401.20 $265.20
Afunding 70 2024

UTAP – Get up to 50% Nett Course Fee support as an NTUC Member!

  Crisis Management (Synchronous E-Learning)
Course ID TGS-2022011654
Available until 20-02-2026