SCCIOB
 
 
Home  |   About Us   |   Programmes   |   SkillsFuture   |   Events   |   Media Release   |   Careers   |   Contact Us
 
 


 
WSQ Service Excellence Level 4
Be The Service Leader!
Groom the skills and competencies to operationalise and implement service excellence in your organisation.


Develop New Products/Services
(Conducted in: English / Mandarin)
 
Learn how to innovate product or service offerings and ensure that it is in line with customer’s needs and expectations.

Course Schedule:
Medium  Schedule
 English   18 & 25 August 2017
  Fri, 9am - 6pm
 Mandarin  8 & 15 Sep, 2017
 Fri, 9am - 6pm

  
Foster Service Innovation
(Conducted in: English)
 
Promote service innovation culture within the organisation and lead your team in generating service innovation ideas. 

Course Schedule:
Medium  Schedule
 English   13 & 20 Sep, 2017
 Wed, 9am - 6pm

 
Optimise Workforce for Service Excellence
(Conducted in: English)
 
Acquire the fundamental skills on how to develop manpower resource plan and evaluate performance of team in line with the service operations plan. 

Course Schedule:
Medium  Schedule
 English   31 Aug & 7 Sep, 2017
 Thu, 9am - 6pm

  


| Previous Previous |
Language & Culture Studies
Business Studies
Immersion Programmes
Corporate Training

Course Schedule  
Student Testimonials & Speeches  
Insurance Schemes  
Our Location  
FAQ  
Subscribe to our Emails:
Please enter the access code as shown below:
(This helps us prevent automated submissions)
[?]
Access Code: *
If you cannot see above access code or it's expired click here.
  

Wholly owned subsidiary of




Partner of

 


Accreditations